Uplevel Support

Recent Articles
Create allowlists and blocklists using MAC Addresses
Create allowlists or blocklists using MAC Addresses. You can create an allowlist or blocklist per VLAN with a hosts MAC Address. From the Portal > Devices page choose Mac Filter on the top right of the page: Enter the MAC Address, the VLAN the host ...
GPO - Drive Mappings
As clients retain more data in the cloud, on-prem drive mapping remains a common strategy. Network drive mapping allows you to rapidly access files and folders located on network drives and servers. Drives in Windows can be mapped using a Group ...
Management Portal
Accessing the Portal You can access the Uplevel Portal from the Login link on the top right of our homepage at https://www.uplevelsystems.com The Portal is also accessible at the permalink - https://portal.uplevelsystems.com
Portal Account - Change Password
Accessing the Portal You can access the Uplevel Portal from the Login link on the top right of our homepage at https://www.uplevelsystems.com The Portal is also accessible at the permalink - https://portal.uplevelsystems.com Managing Your Account - ...
Load Balancing
Enabling Load Balancing: 1. From the Portal > Overview section of your client's site 2. Choose the Disabled link next to Load Balancing in the WAN Port area. 3. Choose Enable 4. Set the Upload and Download speeds of each Internet connection 5. Choose ...

Popular Articles
CIS Level 1 and 2
Introduction The Center for Internet Security (CIS) benchmarks are a method of specifying a secure baseline configuration for assets. This includes assets of all kinds: servers, workstations, network devices, firewalls, phone systems, etc. ...
Disaster Recovery - How We Secure and Protect Your Data
How We Secure and Protect Your Disaster Recovery Images Secure Storage Architecture Your Disaster Recovery archive is safely housed within our enterprise-grade infrastructure, where the archive resides on its own dedicated virtual drive connected to ...
High Gain Wifi Antenna for Outdoor APs - 3rd Party
When having to cover long distances with our Outdoor Access Points, we recommend using the Ubiquit airMax high gain antennas. They connect right up and have extended our APs range to over 600ft - ...
Security Groups - InterVLAN Routing
Summary Your Uplevel Gateway's firewall implements firewall rules that govern traffic flow between security groups (VLANs / subnets) on the LAN. Devices in Guest are completely isolated and can only reach the Internet Devices in Boss can reach all ...
HIPAA Compliance
Introduction This document summarizes the relevant and applicable aspects of the Uplevel system that pertain to complying with the requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), specifically the HIPAA ...

Knowledge Base