Log Retention Periods

Overview

Uplevel Systems maintains various types of logs to support troubleshooting, compliance requirements, and reporting needs. The retention period for each log type varies based on the nature of the data and storage considerations.

Retention by Log Type

Audit Logs

Typical Retention: 12+ months

Audit logs track system access and changes, including:

• User logins and authentication events
• Configuration changes
• Client arrivals and departures
• Administrative actions

These logs are essential for HIPAA compliance and security auditing. Retention typically extends to one year or more, depending on system activity levels.

Cloud Logs

Typical Retention: 1-3 months

Cloud logs capture gateway and network security activity, including:

• Gateway activity
• Firewall events
• IDS/IPS status
• Network probes

Minimum retention is one month, with most systems retaining approximately three months of data under average usage conditions.

Round Robin Databases (RRD)

Retention: 12 months

Round Robin Databases store aggregated metrics used for reporting and analytics:

• Traffic volumes
• Per-country alerts
• Monthly report data
• Performance metrics

These databases rotate after one year, maintaining a full year of historical data for trend analysis and reporting.

On-Board Device Logs

Typical Retention: 1-3 weeks

Gateway and Access Point syslogs and diagnostic logs are stored locally on devices:

• Gateway syslogs
• AP syslogs
• Diagnostic logs

Minimum retention is one week, with many systems retaining two to three weeks of data depending on activity levels.